Effective Communication

The Department of Justice published revised final regulations implementing the Americans with Disabilities Act (ADA) for Title II (State and local government services)
and Title III (public accommodations and commercial facilities) on September 15, 2010,
in the Federal Register.

These requirements, or rules, clarify and refine issues that have arisen over the past 20 years and contain new, and updated, requirements including commentary on what constitutes effective communication.